Privacy Policy
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Privacy Policy
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Last Updated On: 05-11-2023
Effective Date: 05-11-2023
This Privacy Policy describes the policies of
Web Head Way
Email: help@webheadway.co.uk
Phone: +44 7415 376266
Web Head Way is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data under UK data protection laws. Also, the refund and project deadline.
1.2.0 Information We Collect
We may need to collect the following information to assist you:
- Name
- Mobile
1.2.1 How We Use Your Information
We generally use your personal information for the following purposes:
- To provide legal services, consultations, and support.
- To communicate with you regarding your legal matter, including updates and case progress.
- To send you relevant legal updates, newsletters, and information that may be of interest to you, with your consent.
- To improve our website and services, which may include analyzing website usage data.
1.2.2 Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected and in accordance with legal and regulatory requirements.
1.2.3 Data Security
We apply appropriate technical and organizational steps to protect your personal information from harmful access, disclosure, alteration, or destruction.
1.2.4 Sharing Your Information
We may need to share your information with third parties under the following conditions:
- With legal professionals, experts, and consultants involved in your case, but only to the extent necessary to provide you with the best legal services.
- To comply with legal obligations or court orders.
- With our service providers, such as website hosting, email providers, and IT support,.
1.2.5 Communication Policy
Effective communication must be maintained by both the company and the client. It’s not just about placing an order and leaving everything to the company. Both parties are responsible for staying connected to provide updates and reminders.
1.2.6 Your Rights
Under UK data protection laws, you have various rights concerning your personal information:
- Access: You have the right to request a copy of the information we hold about you.
- Correction: You can ask us to correct any inaccuracies in your personal data.
- Deletion: You can request the deletion of your personal data, subject to legal and regulatory obligations.
- Withdraw Consent: If we rely on your consent to process your data, you can withdraw it at any time.
To obtain these rights, you can reach us at
help@webheadway.co.uk
1.2.7 Project Deadlines
When you start a project, you have a deadline to complete it. There are two types of deadlines: the first is the internal project milestones, and the second is the total project deadline.
- Internal Project Milestones: These deadlines can be long or short, but they will be adjusted as necessary to ensure the total project deadline is met.
- Total Project Deadline: This is the final deadline for the entire project.
Sometimes, we create a project based solely on client ideas. For projects that have never been done before, there is no clear reference to reality. In such cases, the project deadline will automatically increase without any conditions. ( In this case, if client want to cancel the project, they can cancel it with our refund policy )
Note : Before you start your project, you need to clear all payments, especially during campaign time.
1.2.8 Refund Policy
The following terms apply to our refund policy:
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Cancellation Within One Week: If you choose to cancel your project within one week of ordering for personal reasons, 30% of the project budget will be deducted from the refund amount.
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Cancellation of Ongoing Projects: If you have received two or three updates on an ongoing project and decide to cancel because it does not meet your requirements, 50% of the project budget will be deducted from the refund amount. ( This cancellation only applies to those who want to make the project on their own ideas, but no other projects are alive online.). (We call it new innovation or market place project. )
To claim your refund, please email us at refund@webheadway.co.uk. If your situation aligns with our refund policy conditions, you will receive your refund within 12 weeks.
1.2.9 Changes to this Policy
We may need to update this Privacy Policy occasionally to reflect changes in our rules or legal requirements. We will post any updates with an updated effective date on our website.
1.3.0 Legal Basis for Processing
We process your personal data based on various legal grounds, including the necessity to perform a contract, compliance with legal obligations, and legitimate interests.
By using our services and website, you agree to the conditions and rules described in this privacy policy.
Contact us
If you have any questions or concerns about the usage of your information that is accessible to us, you can mail us.
Email: help@webheadway.co.uk
